In 2002 I made two trips to Russia to teach MBAs at Moscow University Touro. You can read about my early January trip, “Christmas trees in the Kremlin,” in Rowan University’s magazine. I returned in November of the same year to teach an e-commerce class, where we got into a discussion of how Internet technology has facilitated the growth and speed of feedback loops.
To illustrated to the class the power of feedback loops, I described how the development of accurate feeding technology (see the sidebar below) depended on the microprocessor, which in turn depended on the ability of feedback loops to provide timely data on what’s happening outside the feeder.
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