Google bought YouTube for $1.65 billion in Google stock.
Why?
Because like Exxon is in the oil business, Google is in the traffic business.
Google's own stats showed that video was becoming an "item" on the Internet. Without ever-growing traffic (and monetization of that traffic), the share price of Google is going to die a gruesome death. YouTube had the most Internet video traffic (by far), so Google did what it had to do.
How did YouTube grow so fast?
Strangely, I don't see this discussed in many places. "Community" is bandied about as a reason a lot and I'll get to that in a bit, but the real reason YouTube took off so fast was they took all the friction out of Internet video publishing. They made it free, they made it easy, they made it fast (ever try to upload a video to Google?), and they weren't squeamish about copyright issues. So they got to critical mass first
That's why YouTube won. It's also why Flickr and MySpace won too. But there's a catch.
These victories are in no way predictive of commercial success. I know that advertisers and digital pundits are drooling over the "eyeballs" these services represent, but experience says there never has been - and never will be - an automatic conversion of traffic to monetary value.
Amazon's traffic is valuable because it's the traffic of book buyers looking to buy books. eBay's traffic is valuable because it's the traffic of online buyers who like to shop for bargains and hard-to-find items. Google's traffic is valuable (more valuable than Yahoo's and MSN which have more traffic) because they've figured out a better way to monetize search activity.
How do you monetize YouTube? To answer that question, you have to ask another question: What the heck is YouTube anyway?
YouTube is a place for people to upload their videos. That's it. Yes there is a community aspect to it, but it's a very small fraction of the action. Flickr is the same thing. Both these companies remind me of Tripod which was one of the first companies that made it easy to put up a web site. Yes, founder Bo Peabody got rich - by selling stock. He never successfully monetized the business and to his credit he admits it.
Have Bo and and Chad and Steve (YouTube) and Caterina and Stewart (Flickr) done something
socially useful? Absolutely. Did they create self-perpepuating traffic
machines? Yes. Have they created properties that can monetize traffic
optimally? No.
Why not? Because if I'm using a service to post and share stuff so my friends and family can see it, they and I are not there to be sold to. That's not what we're there for. Also, we're far too diverse a group to target. (Unless you're selling film printing to Flickr members. Kodak should have bought Flickr, but that's another story.)
Community and traffic do not equal a blue sky monetization opportunity.
CB radio was a community and a big one at the height of its popularity. Theoretically, there were a lot of eye balls (or ear lobes) to harvest, but I don't even have to point out how preposterous the idea is of interrupting people's commuciations with each other with ads.
But somehow on the web, we think traffic and "community" equals profits.
More examples of how it doesn't work:
A local bar is a community "where everybody knows your name." How do you monetize that? You sell drinks. OK. How about using the "power of community" to leverage sales messages? Maybe for the latest flavored vodka, but that's about it.
The old computer bulletin boards (BBSs) were communities with a capital "C." Ask the people who were around in those days how easy it was to monetize BBS traffic. It was impossible. The money to be made from that community was selling BBS software to board operators - and that was it.
So what am I saying?
I'm saying there's a lot more to building a money-making Internet venture than getting a lot of traffic and building a strong online community. Community is nice and it can be harnessed for self-sustaining growth - but by itself without other factors, it's near meaningless from a commercial point of view.
When I hear talk about monetizing Web 2.0 in general (as opposed to very specific cases), I'm reminded of a funny experience I had at the height of the dotcom craze. I went into the bathroom of a pretty nice restaurant near Grand Central. There staring up from the drain of the urinal was an ad for a web site. As I did what people do when they're standing at a urinal, I asked myself: "What could this company possibly have been thinking when it bought this ad space?"
Bottom line: Some traffic is just not destined to be monetized.
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Why YouTube won - and what it means and doesn't mean for advertisers
Comments
Re: Why YouTube won - and what it means and doesn't mean for advertisers
Ken,
That's quite a parting shot! I have known you since those BBS days and I don't think I've ever disagreed with you, so I suspect that we're just looking at this differently. First, the Google purchase of YouTube was a freebie: the stock market liked it so much that Google's stock price rose enough to pay for the all-stock deal in one day. Must be nice... Second, the money is going to be made by putting ads in the video. If you want to watch a supermodel losing her skirt on the runway, you're going to have to endure a brief commercial first. Third, Google knows that the text-dominated Internet is making way for the video-dominated Internet, which is where we all knew this was headed. You Tube will help them get video right, which will give them a lead in the delivery of video advertising. If Google can dominate display advertising the way they have dominated search advertising, look out! It will make their search ad revenue look like chump change. Fourth, pay-per-click is a doomed model, and Google needed to move into pay-per-exposure. I used to intentionally design Google ads to minimize clickthru, so that I could bid a high dollar value for clicks and get top position, but have a low cost due to low clickthru. Why would anyone do that? Because I wanted name recognition more than traffic. Almost all other forms of advertising are based on a CPM -- cost per thousand -- the "thousand" being subscribers or viewers (exposure), not clickthru. By charging only for clicks, Google's pricing is not in line with value. Much of the value for advertisers comes from exposure rather than action. Pay-per-click is a bad model. Video ads make it easier to sell exposure. With video advertising, Google aligns itself with the history of advertising by charging for exposure rather than action. Do you remember Broadcast.com? Yahoo bought it years ago and did nothing with it. It could have been YouTube. Yahoo blew it. They thought they could charge to serve videos. Google is smart enough to know that the money is not in charging for content; give the content away and charge for the ad that goes with it. That's the model. It's been staring us in the face all along. Google was smart enough to put it all together before anyone else. STEVE O'KEEFE Vice President, IAOC Re: Re: Why YouTube won - and what it means and doesn't mean for advertisers
Eyeballs don't have credit cards. Impressions are impressive but Words are still what sells. Copy is still king. (See http://www.bly.com/blog/?p=143)
(Disclosure: I'm a copywriter.) Clickthru leads to a sale. Exposure can be indecent. Re: Re: Why YouTube won - and what it means and doesn't mean for advertisers
Hey, there's nothing I like better than looking at things from all possible angles.
Pay-per-click doomed? Now that's provocative! Can adveritising go back to the CPM model now that the genie has been let out of the bottle? I'm reminded of the song that was popular right after WWI. "How do you keep them down on the farm after they've seen Paree?" I know that ad agencies and publishers want to *sell* CPM because it makes life easier for them, but... While publisers may be selling *impressions* when they sell banners, canny advertisers (the ones who will survive and thrive) are counting - and buying - clickthroughs and conversion. The same math that works for PPC can be used to calculate response alue of banner ads. Name recognition is a *potential* value, but sales today is a *realized* value - a business - and the long tail of advertisers need to convert their ad dollars to bankable sales directly and quickly. I know I do. On the other hand, it's true that there are companies that can and will write big checks just for exposure. For YouTube to get them, they're going to have to do away with user comments, but that's another story. Is pay-per-click and the outlook that sustains it doomed? It's possible, but I would be surprised. Re: Re: Re: Why YouTube won - and what it means and doesn't mean for advertisers
Did I say pay-per-click was "doomed"? I'll try to restrain myself.
Pay-per-click will become to web advertising what 800# infomercials are to TV advertising -- that is, a small but important part of the overall market. The vast majority of TV advertising is priced by exposure (CPM), not action. I expect the same pattern to emerge online once the web is fully video capable (that is, once the computer and the TV have merged into a single, video-dominated, interactive device -- which we are maybe 5 years away from). The reason is that pricing must synch with value, and much of the value is not measured by clicktrough. If it were, The New York Times would have virtually no advertisers. Awareness is a huge part of marketing and always precedes the sale. We are becoming an Attention Economy, where the thing most valued is measured in seconds of attention span. Online video, like television before it, is banking on a captive audience: we'll all sit through a 10-second commercial if we get to see a Colbert Report clip for free. The advertisers who value attention (branding) will outbid those who value only clickthru. We can look forward to interesting battles when something like Web TiVo appears to block or supress web video ads -- sort of like an advanced pop-up blocker. Do you know of any device like that? STEVE Re: Re: Why YouTube won - and what it means and doesn't mean for advertisers
I can't imagine why we would want to go back to exposures--a dubious measure at best--when clicks offer a measurable response, plus a real opportunity to convert a browser to a buyer. Google does in fact seem to be making a big deal about exposures, and I've seen ad agencies bragging about the growing number of exposures they're getting from their Google campaigns. While I have long admired good b2b print advertising, and before the Internet believed in its value, I see no equivalence between a print exposure and a Google exposure. I'd like to see the proof that searchers even notice the names of advertisers. Certainly Google would be delighted to be able to charge us for exposures, but I can't imagine anyone would buy.
Don Dunnington Re: Re: Re: Why YouTube won - and what it means and doesn't mean for advertisers
"I can't imagine anyone would buy [exposure vs. clickthrough]." Don, you're starting to sound as dogmatic as me! Today Google began launching radio advertising. The advertisers are paying for exposure (CPM) -- not for traffic to a web site or toll-free phone number. Exposure will most likely be the basis of pricing for video ads online. Pay-per-click's relative share of the online advertising market is going to steadily decline as video advertising takes hold of the net. Sorry about that.
Dogmatically Yours, STEVE O'KEEFE Re: Re: Re: Re: Why YouTube won - and what it means and doesn't mean for advertisers
Steve,
Perhaps I didn't express my dogma clearly enough. My issue isn't with exposure in itself. Exposure certainly has its place in the sales process. I just don't believe a Google text ad provides much exposure. If it isn't clicked, what makes you think it was even read? It seems to me there is a big difference between the value of exposure from a full page ad in a magazine and a small text ad on a search page. Radio and video are entirely differnt issues. Counting ears or eyeballs makes more sense for those media. I'd agree that direct selling isn't the end-all in advertising, though at some point some of that exposure has to lead to a sale, or the advertisier isn't going to stay in business. Don Trackbacks
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